Privacy policy

Privacy Policy (Adapted for U.S. legal requirements)

Last updated: July 19, 2026

This Privacy Policy describes how Brockworks Onlinemarketing / chronenwerk.com (“we,” “us,” or “our”), operated by Daniel Brock, collects, uses, and discloses your personal information when you visit, use, or make a purchase on our website or otherwise communicate with us.

By using our website or services, you acknowledge that you have read this Privacy Policy and understand how we handle your information.

1. Personal Information We Collect

We may collect the following categories of personal information, depending on how you interact with us:

  • Contact details: name, billing address, shipping address, phone number, email address
  • Financial and payment information: payment card details, transaction information, payment confirmation
  • Account information: username, password, preferences
  • Transaction information: products viewed, added to cart, purchased, returned, or exchanged; order history
  • Communications: information you provide in customer support inquiries, contact forms, or emails
  • Device and technical information: IP address, browser type, operating system, device identifiers, referring URL
  • Usage information: pages visited, time spent, clicks, scroll behavior, and interactions with the website
  • Marketing and analytics data: information collected via cookies, pixels, and similar technologies

We do not knowingly collect sensitive personal information beyond what is necessary for transactions and service delivery.

2. Sources of Personal Information

We collect personal information from:

  • You directly (when you create an account, place an order, fill out forms, or contact us)
  • Automatically through our website (via cookies, server logs, and similar technologies)
  • Service providers and partners who process data on our behalf (e.g., payment processors, hosting providers, analytics tools)
  • Third-party platforms when you interact with social media plugins, advertising networks, or affiliate programs

3. How We Use Your Personal Information

We use personal information to:

  • Provide, operate, and improve our website and online store
  • Process and fulfill orders, payments, shipping, returns, and exchanges
  • Communicate with you about your orders, account, or inquiries
  • Send marketing and promotional communications (with your consent where required)
  • Analyze website usage, improve user experience, and measure advertising performance
  • Detect, prevent, and address fraud, security issues, or illegal activity
  • Comply with legal obligations and enforce our terms

4. How We Disclose Personal Information

We may disclose personal information to:

  • Service providers who perform services on our behalf (hosting, payment processing, shipping, analytics, customer support, email delivery)
  • Advertising and marketing partners (e.g., Google, Meta/Facebook, Hotjar) to deliver and measure ads
  • Business partners and affiliates (e.g., Amazon Partner Program, Digistore24) when necessary for affiliate tracking or product fulfillment
  • Professional advisors, law enforcement, or government authorities when required by law or to protect our rights
  • A successor entity in the event of a merger, sale, or transfer of business assets (with prior notice where required)

We do not sell personal information in the traditional sense. However, under certain U.S. state laws (including California), some sharing of data for targeted advertising may be considered a “sale” or “sharing.” You can opt out of such uses as described below.

5. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar technologies to:

  • Enable essential website functions (shopping cart, login, security)
  • Remember your preferences
  • Analyze traffic and user behavior
  • Deliver and measure advertising

You can manage cookie preferences through your browser settings or our cookie consent tool (where available). Disabling certain cookies may limit website functionality.

6. Third-Party Services We Use

We use the following third-party services that may process personal information:

  • Google Analytics, Google Ads, Google Tag Manager, Google Merchant Center, Google Maps, Google reCAPTCHA, YouTube – analytics, advertising, maps, spam protection, and video content
  • Meta (Facebook) Pixel, Conversion API, Custom/Lookalike Audiences – advertising measurement and targeting
  • Hotjar – user behavior analysis (heatmaps, session recordings)
  • Shopify – store hosting and e-commerce platform

These providers process data according to their own privacy policies. Some data may be transferred to the United States or other countries.

7. Relationship with Shopify

Our online store is powered by Shopify. Shopify collects and processes personal information to provide and improve the platform. Information you submit is shared with Shopify and its service providers. For details on how Shopify handles data, please review the Shopify Consumer Privacy Policy.

8. Your Rights and Choices

Depending on where you live (especially California and other U.S. states with privacy laws), you may have the following rights:

  • Right to Know / Access: Request details about the personal information we have collected about you
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate information
  • Right to Opt Out of Sale or Sharing: Opt out of the sale or sharing of personal information for targeted advertising
  • Right to Limit Use of Sensitive Personal Information (where applicable)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights

How to exercise your rights Contact us at support@chronenwerk.com. We may need to verify your identity before processing your request.

You can also opt out of marketing emails by using the unsubscribe link in any promotional message.

If you use a Global Privacy Control (GPC) signal, we will treat it as a valid opt-out request where required by law.

9. Children’s Data

Our services are not directed to children under 16 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

10. Security and Retention

We implement reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, or enforce our agreements.

11. International Data Transfers

We are based in Germany. Your information may be transferred to and processed in the United States and other countries. When we transfer data from the European Economic Area or United Kingdom, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions where available.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes will be communicated as required by applicable law.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Daniel Brock betreiber von Chronenwerk.com, Kurt-Schumacher-Str. 30 58452 Witten, Germany

Phone: +49 176 30199630 Email: db@danielbrock.de or support@chronenwerk.com

For the purposes of applicable data protection laws, Daniel Brock is the data controller of your personal information.